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Your order ID begins with # and contains 9 digits.
You can return any item back to us using the free pre-paid label provided with your order.
In case you didn't receive the prepaid return label, let us know and we will email one to you that can be printed out.
Included in your return should be your details (such as your 9-digit order ID, email address, full name, etc..). This would make processing the return as fast as possible.
Unit 5a, Orion Trading Estate,
Tenax Road,
Trafford Park
Greater Manchester
M17 1JT
United Kingdom
Our system doesn't support direct exchange due to price differences.
You can send the wrong item(s) back to us for a refund and/or re-order the correct item(s) you require.
1. Make sure your HDD is securely plugged in.
2. Open the Disk Management tool. To do so, press Windows Key + R, type "diskmgmt.msc" into the Run dialog, and press Enter. You should see your Hard drive listed in the "Disk Management" window.
3. The second drive should be listed as "Disk 1". Right-click where it says "Disk 1" and click "initialise." This should force the hard drive to show up.
4. Now create and new volume and format the hard drive.
It normally takes 5-10 days to reach international customer, but our experience is that it may take a bit longer in some cases.
Please wait until 20 working days from your purchase date. We are not able to open a case with the post office before this date.
Let us know if it is not with you by then and we will sort it out for you.
It normally takes 2-3 days to reach our customers, but our experience is that it may take a bit longer in some cases.
Please wait till 7 working days from your purchase date. We are not able to open a case with the post office before this date.
Let us know if it is not with you by then and we will sort it out for you.
For our memory and hard drives, we cannot guarantee the date of when they will be next available.
Please follow the following steps:
1- Clean the contacts of the memory you have received with alcohol and then
2- try the memory one at a time on its own
This will tell you if one or both does not work.
Please note, this type of memory is not compatible Desktop computers.
Most of the time it only works with servers.
No, all the hard drives we sell are fully wiped and formatted.
All hard drives we sell are extensively tested.
Any HDD you receive from us should have no sector, health or noise issues.